Contact and FAQs
MOST ASKED
You can send us a message using the form below. Before sending a message, see if you can find the answer to your question here.
Yes, all nicotine snus under 4mg sold on our site are perfectly legal to order in Finland for self-medication. This can be found, for example, on the Customs website at the following link: https://tulli.fi/-/purutupakan-ja-nikotiininuuskan-maahantuonti
Through our website, you can order by post a maximum of 3 months of your own use as a self-care product. In practice, this means 90-288 boxes, depending on the product and the amount of nicotine per pouch.
Through our online shop. Payment is secure with Paytrail or Klarna, you can also pay in instalments and the product will be delivered by post.
Currently it takes 5-7 working days for your order to arrive, we are constantly looking for ways to speed this up. Our delivery is always the fastest on the market
Our warehouse will receive your order and send it to you by post. Our staff are available every weekday and occasionally at weekends to take your order.
You will receive a receipt and order confirmation by email after placing your order
We constantly strive to update our range of flavours and bring to the market flavours that our competitors don't offer. That's why you should join our email list at the bottom of the site, so you can keep up to date with our new products. We will have the widest range on the market in the near future
Products should be stored in a cool place, e.g. in the fridge, products always have a best-before date, even after this date the products are often still usable. We only sell our customers the freshest possible nicotine snus which will keep for a long time after ordering.
CONTACT US
CHEAP AND FAST DELIVERY
Cheap and fast delivery directly to your door via Smartpost. When your order is over €100 you also get free delivery.
FAST AND PROFESSIONAL CUSTOMER SERVICE
If you have any questions our customer service is ready to help 24/7
NO CUSTOMS' DUTIES!
All products are fully compliant with UK legislation so they won't get stuck in customs!